Upgrade ePO Agent

1. Uninstall Agent (this step may be unnecessary since using /FORCEINSTALL to install a new agent removes the current agent but it doesn't hurt and may prevent install failures.)




1. Use the /REMOVE command-line option to uninstall the agent.


2. Click Start and the Run.


3. Click Browse and navigate to the following file: "C:\Program Files\Network Associates\Common Framework\FrmInst.exe"


4. Append /REMOVE=AGENT to the end of the file path in the "Open:" box and click OK.


5. The McAfee Agent and Updater Installation window may appear. Click OK upon completion.




2. Install New Agent: FramePkg.exe /FORCEINSTALL /INSTALL=AGENT /INSTDIR="%ProgramFiles%\McAfee\Common Framework"


3. Test Connectivity: "%ProgramFiles%\MCAFEE\COMMON FRAMEWORK\CMDAGENT.EXE" /C /E /P /S


4. Try to manually update from new ePO server